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The Privacy Policy covers how the personal information collected from the clients who register for the services and use payment gateway services will be handled, as well as the treatment of the consumer information that we acquire in the course of our business. This Policy is specific to Alankit.ae and does not apply to any other websites or Internet services that are part of or to be part of the Alankit Network.

We at Alankit are committed to protect our customers’ personal information and/or sensitive personal data and strive to maintain the privacy of your personal information. Alankit only collects the necessary personally, identifiable information in order to respond to the requests received from the clients for our customized products and services. Personally identifiable information includes, but is not limited to, first and last name, physical address, e-mail address, phone number, and any other information that itself identifies or when tied to the above information, may identify you as a specific individual.

All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. The User agrees that the debit/credit card details provided by him/ her must be correct and accurate and that the User shall not use a debit/ credit card, that is not lawfully owned by him/ her or the use of which is not authorized by the lawful owner thereof.

Alankit reserves the right to amend or modify this Privacy Policy at any time, as and when the need arises. We request you to visit our website www.alankit.ae periodically for contemporary information and changes. Modifications will be effective from the date they are posted on the website.

If you believe that the company has not adhered to this privacy statement, please contact us by email at info@alankit.com, and we will use commercially reasonable efforts to promptly determine and remedy the problem, if any.

Once the user has accepted the terms & conditions, he/she may be entitled to register and avail the services offered by the Company. The Payment Gateway service is provided to you in order to facilitate access to the services and pay the fee online.

We accept payments online using Visa and Master Card Credit/Debit Card in AED (or any other currency). Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.

The Company will maintain the confidentiality of each transaction and will not collect or otherwise deal in commercially sensitive information, except to the extent necessary for the Services.

In no event will Alankit, be liable for any damages whatsoever arising out of the use, inability to use, or the results of use of this site, any websites linked to this site, or the materials or information contained at any or all such sites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages.

Alankit reserves the right, at our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to you. It is Your responsibility to review these Terms of Use periodically for updates / changes. Your continued use of the Website following the posting of changes will mean that you accept and agree to the revisions.

In case the service facility is not delivered/provided as committed at the time of Payment acceptance, you may ask for a refund of the payment made. The request for refund is to be submitted along with the reasons, the same will be forwarded for review of the Management. The management will take an appropriate decision after looking into your request.

The person will not be entitled for any refund if the service request is already accepted and documentation is in process. Please note that there will be a nominal deduction of 10% on the payment made, payable towards the administration fee.

Cash refunds are not available. The refund will be processed automatically and will be credited back to the original credit/debit card or bank account from which the payment is made.

The Refund Policy will only be applicable for the online payments made, it will not include any other transactions.

All refund requests are to be submitted to alankitglobal@alankit.com. The request will be processed in 4-5 working days and the refund ( if applicable) will be made in 30 days time period.